Frequently Asked Questions
Everything you need to know about PeachesRx and Slim.
FAQ
We are a nationwide digital healthcare company that connects women with healthcare providers and a pharmacy through a secure telehealth platform to provide personalized care and innovative treatments to address women's health in ways that are both convenient and discreet.
Free doctor visits. No insurance is required. No subscription is required. Patient-tailored compounded treatment options.
Not always. Our telehealth services are 100% online, therefore our team, medical providers, and pharmacy partners must exercise greater caution than in-person/traditional healthcare services and/or treatments. Unfortunately, this means we may not be able to assist everyone with their healthcare requests or needs. Only when it is safe and appropriate will a healthcare provider approve treatment. Healthcare providers will advise if an in-person/traditional healthcare visit is more appropriate based on your chart and medical history.
PeachesRx offers Slim in the following dosage strengths for a 30-day supply:
- 2 mg
- 4 mg
- 6 mg
During your medical review, please share this information with your medical provider so they can help determine the most appropriate dosage based on your goals and health history.
We are here to make your experience as seamless as possible. For customer support inquiries shoot us an email at [email protected]. For media inquiries please email [email protected].
Depending on the treatment option and/or service we offer, all of the following must be true to conduct telehealth services and/or prescribe treatment in your state.
- Telehealth technology is allowable by the state and is able to comply with state law
- Treatment options must be allowable via telehealth technology by the state
- A healthcare provider must be licensed and eligible to practice telehealth services by the state
We are expanding rapidly and telehealth laws are changing quickly, so if we are not available in your state, please email [email protected] and we will add you to our notification list.
Yes. All prescribing healthcare providers in our third-party medical network are licensed healthcare professionals based in the United States.
No. Insurance is not accepted nor required to receive services and/or treatment through our secure telehealth platform.
To keep things moving, we will place a temporary authorization on your card. Do not worry, this is not a charge. You will only be billed if you are approved by one of our licensed providers.
If you wish to cancel your order, please contact [email protected] as soon as possible. Once your order has been fulfilled and shipped by the pharmacy, it cannot be canceled or returned. Due to state and federal regulations, and pharmacy laws, all sales are final once the pharmacy has processed and shipped your order.
Unfortunately, we are unable to accept returns on prescription medications due to state and federal laws, as well as pharmacy regulations. Therefore, all sales are final once the pharmacy has fulfilled and shipped your order. If you believe your prescription was filled incorrectly, please contact [email protected] immediately for assistance.
To cancel your auto-refill order or subscription, please contact [email protected] as soon as possible. Once your order has been fulfilled and shipped by the pharmacy, it cannot be canceled or returned. As with all prescription medications, sales are final once the pharmacy has processed and shipped your order.
