Privacy Policy

Last modified: November 7, 2024

This Policy describes the types of personally identifiable information (“PII”) we may collect from you, a designated third party on your behalf or that you may provide when you visit our website or use our services, and our practices for collecting, using, maintaining, protecting and disclosing that information. We also describe the measures and precautions we take to protect the security of the PII and how to contact us about our privacy practices.

This Policy applies to PII we collect: on our website; in email, text, and other electronic communications between you and our website our advertising and applications on third-party websites and services, if those applications or advertising include links to this Policy.

It does not apply to PII collected: offline or through any other means, including on any other website operated by MangoRx or any third party; any third party, including through any application or content (including advertising) that may link to or be accessible from or on the website, or any third party website or application that may redirect you to our website (such as if you access our website through Facebook, Inc. or Google, Inc.)

This Policy is part of and incorporated into the Terms and Conditions, found at https://www.mangorx.com/terms-and-conditions/ which is a legally binding agreement between you and MangoRx.

Please review this Policy carefully to understand our policies and practices regarding your PII and how we will manage and secure it. If you do not agree with our policies and practices, you may choose not to use our website or our services. By accessing and using the website or our services, you accept and agree to this Policy, whether or not you register for an account through the website.

The term “Personally Identifiable Information” or PII refers to any information about a natural person who can be directly or indirectly identified from that information. Examples of personal information include a user’s name, address, phone number, email address, online activity (such as browsing history), and other details that can be used to identify that person. When you use our Services, register for an account on our website, or choose to send us information online, we may collect personal information about you. We may also ask you for information when you report a problem with our website; You may provide various types of personal information, such as:

• Contact information (e.g., name, postal address, email address, and phone number);
• Demographic information (e.g., date of birth, gender);
• Physical attributes (e.g., height, weight);
• Medical history;
• Lifestyle information (e.g., smoking and drug use);
• Payment information (e.g., payment card number, financial account numbers, bank account numbers, expiration date, and billing address for payment purposes only);
• Photographic images submitted for identification or non-diagnosis
• purposes, including photographs of your driver’s license or passport (or other government identification);
• Username and password.

Marketing Communications:
When you provide us your email address via the Website (e.g., when you register your account or create a Booking), you will receive emails about your account, Products, and related Services that may include non-personalized marketing messages.

Simliarly, when you provide us your phone number and consent to receive our SMS/text messages, you may receive non-personalized marketing communications.

In addition, when you visit our website, we may collect certain PII by automated means, such as cookies and web beacons. The PII we obtain in this manner includes: IP address; browser characteristics; device characteristics; operating system; referring URLs; geographic location; information on actions taken on our website; error information; internet connection; and dates and times of website visits. A “cookie” is a small text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an internet tag, single-pixel gifs, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. Through these automated collection methods, we obtain “clickstream data,” which is a log of content on which a visitor clicks while browsing a website or opening an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

As the visitor clicks through the website, a record of the action may be collected and stored. Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use all of the features of our website.

Finally, the information we collect includes protected health information (“PHI”) which is protected by our Notice of Privacy Practices and will only be used and/or disclosed in accordance with state and Federal laws.

Some of our business partners with whom we contract to carry out the services (e.g., website/content providers, ad networks and servers, and social media sites) may use their cookies on our website. Although we may not have direct access to or control over such cookies, this Policy governs the use of cookies by us and such third-party business partners on our website, particularly how PII and PHI preserves the required privacy and security. We may also allow social media companies (e.g., Facebook) to put “widgets” on our website. The information they collect may be associated with your PII or they may collect information, including PII, about your online activities over time and across different websites and other online services. For example, so long as you are logged in to Facebook, every time you land on a webpage that has a Facebook widget, Facebook will know you are on that webpage. They may use this information to provide you with interest-based (behavioral) advertising and other targeted content. We do not control the privacy practices of these third parties. If you have any questions about advertisement or other targeted content, you should contact the responsible provider directly.

Some internet browsers allow you to limit or disable the use of tracking technologies that collect unidentified information, such as a “Do Not Track” (“DNT”) setting. Currently, we do not respond to DNT signals.

In addition, we may use PII collected online through cookies, web beacons and other automated means for purposes such as:

1. customizing our users’ visits to our website;
2. delivering content tailored to our users’ interests and the manner in which our users browse our website;
3. managing our business. We may also use your PII to contact you about goods and services that may be of interest to you, including through newsletters.

If you wish to opt-out of receiving such communications, you may do so at any time by clicking unsubscribe at the bottom of these communications or by visiting your Account Preferences page. We may also use this information to help diagnose technical and service problems, administer our website, identify users of our website, and gather demographic information about our users. We may use clickstream data to determine how much time users spend on web pages of our website, how users navigate through our website, and how we may tailor our website to better meet the needs of our users.

We may use third party service providers to assist us in better understanding our website visitors. These service providers use technologies such as cookies, web server logs and web beacons to help us analyze how visitors use the website. The information collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate use of the Website.